Help when you need it.

Whether a meal looks wrong, an assistant will not connect, or you have a question about your account, tell us what happened. A person will help you.

Account or no account: say what it is about, what happened, and add a screenshot if you have one. Signed in, we already know where to answer; otherwise the form asks for an email address. If a card in your assistant looks wrong, tap “Report it” under it and the card’s own measurements come with your message — nothing about you.

Say what went wrong. A person reads it and answers by email.

What is it about?
Screenshots

One of the card, and one of the whole screen if you can. Two at most. On a computer, drop them here.

A few things you might wonder.

Do I need ChatGPT or Claude?

Yes. Connect IZeat to your ChatGPT or Claude account: your assistant handles the conversation, and IZeat keeps your food journal. On Claude, a free account can add one custom connector, which is all IZeat needs. On ChatGPT, a custom connector is added in developer mode, and OpenAI states that its availability depends on the account and the workspace policy, so check yours. Your assistant provider’s usage limits still apply.

How are calories and macros calculated?

The numbers can come from a product label, recipe ingredients and quantities you provide, or an estimate when those details are missing. Each entry identifies its source. A calculation based on known quantities is distinguished from an estimate.

What if I don’t know the exact portion?

Your assistant can ask about the portion, ingredients and cooking fat to help estimate it. A photo helps identify the food, but cannot reveal every quantity or hidden ingredient. Estimated entries are marked as estimates.

Can I correct a meal after logging it?

Yes. Tell your assistant what changed, such as the amount you ate or an ingredient, and ask it to update the meal in your journal.

Are there ads or extra paid features?

IZeat has no ads and no in-product upsells. Monthly and annual subscriptions include the same product. Any paid plan you hold with your assistant provider is separate from IZeat and is theirs to charge.

How do the trial and cancellation work?

Try IZeat for 7 days without a payment card. To continue after the trial, choose a subscription. You can cancel renewal from your account; ordinary cancellation keeps access until the end of the paid period.