Why export first, and what should the export contain?
Because the diary is the thing you built, and the account is only where it sits. Before cancelling anything, take a data export of the record, whole: every meal, its items, its figures and, where the tool keeps it, where each item's figures came from, in a format another tool or a spreadsheet can read. A screenshot is not an export; a PDF is not either.
Two formats cover it. CSV opens in any spreadsheet and reads as a table; JSON keeps the structure, the items inside the meals and the sources on the items, and is what another tool can read. A tracker that offers only one, or none, or an export that takes a support request, is telling you whose diary it thinks it is.
Check the export before you cancel, not after: open it, find a day you remember, and see that the meals are there with their figures. Once the subscription ends some tools close the door on the data; once the account is deleted, there is nothing left to export anywhere.
How do you cancel without paying for a year you will not use?
By cancelling before the renewal date, yourself, from inside the account, and by knowing what cancelling means. In a subscription, cancelling normally means not renewing: the period you paid for runs to its end, and the next charge does not happen; check the tool's own terms say the same. What goes wrong is the date, missed because nobody warned you, and the button, hidden or replaced by a chat with a bot.
The people who leave trackers say so. The complaints filed against MyFitnessPal with the Better Business Bureau, 20 in three years and 17 unanswered when read on 4 September 2026, run to renewals the complainants did not expect, cancellations they say they could not complete, and support that only a bot answered; twenty complaints do not establish how the cancel button works for everyone, but they say what leaving felt like to the people who wrote them. The reviews read the same day name the yearly price. None of that is about counting calories. It is about leaving.
| What to check | What good looks like | What IZeat does |
|---|---|---|
| Can I cancel myself? | One control in the account, no chat, no call | From the account page, one confirmation, no chat, no call; recording stops at the end of the paid period, reading stays |
| Will I be warned before a renewal? | A reminder before any charge you might forget | Polar, the seller on your receipt, sends one seven days before an annual renewal; a monthly plan you can stop from the account page gets none |
| Can I get a refund? | A stated window, the same for everyone | Fourteen days from any charge, in every country; a refund stops recording at once, and the days stay readable |
| Who answers if it goes wrong? | A person, at a named address | The refund request on the account page works once; then hello@izeat.app, and a person answers |
Bottom line: a tracker you can leave in one click is a tracker you can trust with a year.
One distinction worth knowing: cancelling and refunding are two different gestures. A cancellation keeps the rest of the period you paid for; a refund returns the money and ends recording at once, and reading stays. Ask for the one you mean.
What happens when you delete the account?
The diary stops being yours to read, which is why account deletion is the last step and not the first. A deletion should be something you can do yourself, from the account, and it should say what happens next: when the data is removed, whether there is a way back, and what, if anything, is kept. A tool that makes you write to support to be deleted, or that says nothing about what remains, is worth a second look.
In IZeat, you ask for the deletion from the account page. Your assistants are disconnected on the spot, so nothing more is recorded. Then there is a 30-day grace period during which signing in again cancels the deletion. After it, your email, name, sign-in and connections are removed for good; your meals and targets are kept without any link to you, so they no longer point at anyone.
There is a step short of deleting: disconnecting. From the Assistants page you can revoke a connection, and that assistant can no longer read or write your record while the account and the diary stay. It is the right gesture when you change assistants, or when your assistant's first IZeat reply names an account that is not yours.
What does a tracker owe you when you leave?
Your data, whole; a way out you operate yourself; a warning before a renewal you could forget; and a person who answers. That is the whole list, and it is the list MyFitnessPal's reviews and complaints turn on, because a diary is a year of your evenings and the moment you leave is the moment you find out whose it was.
It is also a list that costs a company something to keep, which is why it is worth stating in advance rather than discovering. A tracker that keeps its customers by making the door hard to find keeps the wrong ones; a tracker that keeps them by being worth keeping does not need the door to be hard.
The rule at IZeat is that the record belongs to the customer and leaves with them, whole, and that what someone ate is used to run the service, keep the journal and its connections working and answer support, and for nothing else: no advertising, no training of a model by IZeat, and analytics that see pages, never food. What you say to the assistant itself is under its provider's policy, not ours. It is written on the privacy page, in plain words, and the account page is where you exercise it.
How do you leave IZeat, if you ever want to?
IZeat is the calorie tracker inside ChatGPT, Claude or any other assistant. Tell the assistant you already use what you ate instead of searching for foods and entering them one by one. It is designed to be easy to keep while you work toward your goal, and just as easy to leave, because a record you cannot take with you is not yours.
From the account page, in order: export, as CSV or JSON, with one download for each format, the whole record either way, every meal with its items, figures and sources, and the change history; cancel, one click, recording stops at the end of the paid period and reading stays; delete, if you want it gone, with the 30-day grace period during which signing in again cancels it. If you were charged in the last fourteen days and want the money back instead, ask from the account page: one request, one button, and the money goes back to the card you paid with; that request works once per account, and after it you write to hello@izeat.app and a person does it. A refund stops recording at once, and your days stay readable.
- Your diary leaves with you, whole. CSV for a spreadsheet, JSON for another tool, one download for each, with the source on every item.
- You leave from the account page, and nobody argues. One page says what happens, one button does it; the paid period runs to its end, your days stay readable, and a person answers if something is wrong.
- What you ate serves the journal and nothing else. No advertising, no training of a model by IZeat; the analytics see pages, never food; and deletion is yours to do, with a way back for thirty days.
The limit, plainly: IZeat has no import, today, so leaving another tracker does not bring its history into IZeat; the record starts with the first meal you say. And a refund is not a second cancellation: the request on the account page works once per account, then it is a sentence to a person; the window is fourteen days from a charge, the same in every country.
Frequently asked questions
Short answers to the questions people type, each one sourced above.
Can I export my data from IZeat?
Yes, whole, from the account page, as CSV or JSON, with one download for each format: every meal with its items, the amount as you said it, calories, macros and the source of each item, your targets and the date each one started, and the change history, undone meals included. CSV opens in a spreadsheet; JSON keeps the structure for another tool. There is no support request to write and no waiting; the export is yours to take at any time, before or after cancelling.
What happens if I cancel my IZeat subscription?
Recording stops at the end of the period you paid for, and reading stays: your days remain there to look at. A cancellation is a decision not to renew, made in one click from the account page, and nothing is charged after it. If you meant a refund rather than a cancellation, that is a different gesture: within fourteen days of a charge, ask from the account page, and a refund stops recording at once, reading stays.
Does IZeat warn me before a renewal?
For an annual plan, the merchant of record sends a reminder seven days before the renewal date, with the way out attached. A monthly plan gets no reminder, on purpose: a charge you can stop in one click from the account page does not need a warning letter every month. Either way, the cancellation is yours to make, yourself, before the date.
How do I delete my IZeat account?
From the account page, yourself. Your assistants are disconnected on the spot, so nothing more is recorded; then a 30-day grace period runs, during which signing in again cancels the deletion. After it, your email, name, sign-in and connections are removed for good, and your meals and targets are kept without any link to you. Export first if you want the diary: once the grace period has run, there is nothing left to export.
Can I get a refund from IZeat?
Within fourteen days of any charge, in every country, one window for everyone. Ask from the account page; the request there works once per account, and after it you write to hello@izeat.app and a person does it. A refund stops recording at once, and your days stay readable. It is a separate gesture from cancelling: a cancellation keeps the rest of the period you paid for and stops the next charge; a refund returns the money for the charge you name.
How do I leave MyFitnessPal or another tracker cleanly?
In the same order: export what the tool lets you export and check the file opens; cancel from inside the account before the renewal date, and keep the confirmation; delete the account last, once the export is safe. The complaints filed against MyFitnessPal with the Better Business Bureau, read on 4 September 2026, include that second step, so do not leave it to the last day. This page cannot describe another tool's menus; check its own help pages for the current path.
Can I bring my old diary into IZeat?
Not today: IZeat has no import. The record starts with the first meal you say to your assistant, and there is no database of yours to rebuild, only the days you log from now on. Your old export stays yours to keep and to read in a spreadsheet. If an import ever exists, it will be said on the account page, not promised here.
What happens to my data if I just stop using IZeat?
Two cases. If a plan is running, it keeps renewing until you cancel it, so stopping is not leaving: cancel from the account page. If nothing is paid, because the trial ended or the paid period ran out, recording stops and reading stays; the account and the diary stay as they are, and you can come back to export, subscribe or delete at any time. Nothing about what you ate is used for anything but showing it back to you.